Customer Satisfaction Survey

    Please select the route that you used to access our services at Function Jigsaw Active Hub

    Self-fundingPrivate Medical InsuranceLegal/Insurance Claim

    How likely are you to recommend us to a friend, family member or colleague?

    Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

    How satisfied were you with the effectiveness of the treatment you received?

    Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

    How satisfied were you with the advice and explanations received from your therapist?

    Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

    How satisfied were you with the courtesy of your therapist?

    Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

    How satisfied were you with the cleanliness of the hub?

    Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

    How satisfied were you with the facilities available at the hub?

    Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

    How satisfied were you with the administration of our service (booking/communication/payment etc)

    Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

    Which therapist did you see?

    Please add any specific comments you would like to make regarding your therapist

    Please add any further comments you have about the overall service you receive from FJ Active Hub

    If you are happy for us to contact you regarding this survey, please leave an email address